Shark Tank India Seaason 4 | OneDios

2/1/2025

OneDios – A Smart Request Booking Platform | Shark Tank India Season 4, Episode 4

🦈 Sharks in the Tank

  • Ritesh Agarwal
  • Aman Gupta
  • Peyush Bansal
  • Vineeta Singh
  • Anupam Mittal

📌 About OneDios

  • Founder: Nitin Chawla
  • Location: Ghaziabad, Uttar Pradesh
  • Founded: 2019
  • Industry: Service & Warranty Management
  • Website: N/A

🚀 What is OneDios?

OneDios is an innovative request booking platform that allows customers to register service requests for home appliances across any brand within just 6 clicks and 60 seconds, eliminating the need for long customer care calls.

Additionally, the platform facilitates extended warranty purchases, collaborating directly with brands and retailers to onboard customers at the time of product purchase.


🔧 Services Offered

Complaint Registration – Quick and hassle-free service request logging.
Document Storage – Digitally store invoices and warranty documents.
Extended Warranty Purchase – Secure additional coverage for appliances directly from brands.


💰 The Pitch

  • Ask: ₹75 lakh for 1.5% equity
  • Valuation: ₹50 crore

📈 Business Performance

📊 Sales Breakdown

Annual Sales

  • FY23 - 24: ₹3.57 Cr
  • FY24 - 25 (Till Oct): ₹3.25 Cr

Revenue Split

  • Request Registration: ₹2.1 Cr
  • Extended Warranty Sales: ₹1.15 Cr

💸 Funds Raised So Far

  • 2019: ₹2.5 Cr
  • 2021: ₹8.5 Cr
  • 2023: ₹5.5 Cr

🔥 Annual Burn Rate

  • FY23 - 24: ₹5.5 Cr
  • FY24 - 25 (Till Oct): ₹1.3 Cr

❌ Shark Reactions & Outcome

Despite OneDios' innovative approach and existing traction, the sharks decided not to invest due to concerns about scalability, customer acquisition strategy, and burn rate.

🦈 Sharks' Reasons for Opting Out:

Anupam Mittal: Didn’t believe in the business model.
Aman Gupta: Opted out.
Ritesh Agarwal: Opted out.
Peyush Bansal: Opted out.
Vineeta Singh: Opted out.

🏁 Final Outcome: No Deal


📌 Key Takeaways

  • Strong concept with a seamless customer experience.
  • Revenue model includes service requests & extended warranties.
  • High burn rate raises concerns about profitability.
  • No investment from the sharks due to scalability concerns.

Would you use an app like OneDios for appliance service requests? Let us know in the comments! 👇